Top 3 Obstacles Financial Aid Directors should Watch Out this Fall

Financial aid plays a critical role in the landscape of higher education. Financial aid directors influence institutional benchmarks, including student enrollment and graduation rates. It is a complex system, one that seems to experience drastic changes often. FA Solutions LLC aligns with Federal Government and recommends some of the best practices for Financial Aid Directors. 

1. Validate and Spot Check Team Results 

 

This isn’t a suggestion that financial aid directors micromanage their teams. You should have people in place you believe in and trust them to complete the tasks accurately. However, validate that they are doing things correctly. 

 

Today, the average student will borrow at least thirty thousand dollars to get a bachelor’s degree. In 2020, 15.85 million undergraduate students enrolled in a university or college. The percentage of students applying for financial aid goes up annually by a rate of .9 percent. 

The financial aid director must be able to streamline the process but ensure its accuracy. They must look for trends and anticipate problems. That won’t happen without the validation of team results. 

2. Communication is Key 

Effective communication is how financial aid directors interact with others to reach organizational goals and improve overall practices. There are different types of communications directors need to manage: 

  • Internal upward – This is information coming from teams to the director 
  • Internal downward – This is information coming from the director to the teams
  • Internal lateral – This is the information between staff members and the director to each other and other departments. 
  • External – This is communication with anyone outside the financial aid office, including regulatory agencies and students. 

Effective communication in all these areas will improve staff engagement, deter information silos that might include irrelevant or inaccurate, and improve advocacy for students and staff. 

3. Delegate 

A financial aid director who attempts to do all the work will quickly get overwhelmed. The better approach is to work with your teams and get help when necessary. This shows others how to do the work and allows for more effective collaboration. It is especially critical during peak times, such as before a new semester begins. 

Financial aid directors are leaders, managers, and educators. It is their job to ensure that the students have the necessary resources. The best way to make that happen is by validating the teams’ results, learning to communicate effectively at all levels, and delegating work when possible. 

On the positive side, a trusted, reliable partner will relieve workloads with efficient processing solutions, consulting, and even outsourced staffing. Contact us here at FA Solutions today to tell us 

about your challenges, and we’ll happily explain how we’ve assisted other schools and will help yours too!

fasolutions • Oct 03, 2022
Share by: