Remote and Interim Financial Aid Staffing

Are you a higher education institution that realizes there is always a need to continue the journey of an improved Student Experience? Is staff turnover, slow processing times, or customer service to your students causing constant stress or pressure to the financial aid department, or leadership of the institution? Through a partnership with FA Solutions, many institutions have found that these areas can be notably improved. FA Solutions is a financial aid-servicing partner that completely integrates into the culture of the College, becoming a true extension of the College, and not just a vendor. We are both dependable and responsive to our school partners, with the mutual goal of enhancing the overall student experience.

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Partial List Of Our Clients

We are proud to work with amazing clients that have provided raving reviews for our services.

Third Party Processing

Successful financial aid processing requires a significant amount of resources to do it correctly in a timely manner. At FA Solutions, making the financial aid process easier to navigate and understand is our passion.

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Financial Aid Processing

Financial aid processing is a time-consuming and often complex task. FA Solutions offers a co-sourced staffing model to provide schools with support in key areas by providing dedicated and expert staff to work alongside your team.

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Financial Aid Consulting

View our financial aid consulting where we genuinely engage with a school as a partner in financial aid compliance to help ensure institutions are aware of and keeping current with new regulations and best practices.

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Financial Aid Staffing

For colleges that are geographically isolated, it can be even more difficult to hire, train and retain these candidates. FA Solutions can help! We offer a “Co-Sourced” financial aid staffing model.

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Student Experience

By partnering with the FA Solutions Student Experience Center, schools can provide proactive student support that is critical to delivering an overall, exceptional student experience.

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Leadership Mentoring

FA Solutions will provide access to their team of financial aid directors and compliance personnel, day to day guidance and mentorship support to help prevent burnout and high turnovers.

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Why FA Solutions

  • Knowledgeable Staff

    We commit to providing experienced staff that not only understand financial aid, they also embrace our mission to keep your students moving smoothly through the financial aid process.

  • Efficient Processing

    We offer an extremely competitive file processing turnaround of 48 – 72 hours for most standard applications and a bit longer for students that have been selected for verification.

  • We’re Flexible

    We proudly serve many different types of colleges including for profit, not for profit, faith-based, online, career and technical, and public institutions. We process aid within various calendars including, standard academic year (SAY), non-standard, and non-term (credit and clock hour).

  • Friendly and Fun

    We believe relationships are everything. We engage with our partnering colleges by opening up every possible means of communication including phone, email, instant chat, and even video conferencing when needed. We believe when two parties are significantly engaged throughout the day, and share in the same mission, the tasks can become fun and lead to building strong bonds.

Latest News

4 Ways to Reduce the Pain of Staff Turnover in 2024
01 Feb, 2024
To mitigate turnover issues, consider an exploratory call with FA Solutions. We serve as a virtual extension of Financial Aid Offices across the U.S., having supported approximately four hundred institutions. The traditional approach of fully outsourcing financial aid is no longer the only option.
FAFSA Evolution
08 Jan, 2024
In 2023, FA Solutions and Education Compliance Management (ECM) embarked on a mission to empower financial aid directors with invaluable insights into the evolving landscape of FAFSA Simplification. Through a series of thought-provoking webinars, these sessions went beyond expertise, providing a profound understanding for institutions navigating the intricacies of financial aid.
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