FA Solutions is not only a dependable and responsive financial aid servicer, we also think and behave like a genuine partner of our schools. We’re also friendly, passionate, and motivated by the work we do and we fully understand the importance of the role that we play.
Many of our team members have held senior leadership positions in financial aid departments in all types of post-secondary institutions with an average of 20 plus years of experience. They know first-hand the benefits of partnering with a financial aid provider that is as invested in the process as the school. Our staff understands and embraces that our mission is to keep your students moving smoothly through the financial aid process.
We don’t settle for mediocrity and neither should you. Just as a school needs to be selective when they choose a new servicing partner, at FA Solutions, we use the same amount of care when selecting partners; we insist on a good cultural fit.
We offer an extremely competitive file processing turnaround of 48 – 72 hours for most standard applications and a bit longer for students that have been selected for verification. Our staff has experience with the most popular platforms including CampusVue, PeopleSoft, Regent 8, Empower, Ellucian Suite of products, and PowerFaids.