YOUR TRUSTED PARTNER

Enhancing the Financial Aid Experience

Remote and Interim Financial Aid Staffing

Are you a higher education institution that realizes there is always a need to continue the journey of an improved Student Experience? Is staff turnover, slow processing times, or customer service to your students causing constant stress or pressure to the financial aid department, or leadership of the institution? Through a partnership with FA Solutions, many institutions have found that these areas can be notably improved. FA Solutions is a financial aid-servicing partner that completely integrates into the culture of the College, becoming a true extension of the College, and not just a vendor. We are both dependable and responsive to our school partners, with the mutual goal of enhancing the overall student experience.

Need Help Fixing Your Financial Aid Operations?

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Partial List Of Our Clients

We are proud to work with amazing clients that have provided raving reviews for our services.

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Third Party Processing

Successful financial aid processing requires a significant amount of resources to do it correctly in a timely manner. At FA Solutions, making the financial aid process easier to navigate and understand is our passion.

Service Information

Financial Aid Processing

Financial aid processing is a time-consuming and often complex task. FA Solutions offers a co-sourced staffing model to provide schools with support in key areas by providing dedicated and expert staff to work alongside your team.

Service Information

Financial Aid Consulting

View our financial aid consulting where we genuinely engage with a school as a partner in financial aid compliance to help ensure institutions are aware of and keeping current with new regulations and best practices.

Service Information

Financial Aid Staffing

For colleges that are geographically isolated, it can be even more difficult to hire, train and retain these candidates. FA Solutions can help! We offer a “Co-Sourced” financial aid staffing model.

Service Information

Student Experience

By partnering with the FA Solutions Student Experience Center, schools can provide proactive student support that is critical to delivering an overall, exceptional student experience.

Service Information

Leadership Mentoring

FA Solutions will provide access to their team of financial aid directors and compliance personnel, day to day guidance and mentorship support to help prevent burnout and high turnovers.

Service Information

Third Party Processing

Successful financial aid processing requires a significant amount of resources to do it correctly in a timely manner. At FA Solutions, making the financial aid process easier to navigate and understand is our passion.

Service Information

Financial Aid Processing

Financial aid processing is a time-consuming and often complex task. FA Solutions offers a co-sourced staffing model to provide schools with support in key areas by providing dedicated and expert staff to work alongside your team.

Service Information

Financial Aid Consulting

View our financial aid consulting where we genuinely engage with a school as a partner in financial aid compliance to help ensure institutions are aware of and keeping current with new regulations and best practices.

Service Information

Financial Aid Staffing

For colleges that are geographically isolated, it can be even more difficult to hire, train and retain these candidates. FA Solutions can help! We offer a “Co-Sourced” financial aid staffing model.

Service Information

Student Experience

By partnering with the FA Solutions Student Experience Center, schools can provide proactive student support that is critical to delivering an overall, exceptional student experience.

Service Information

Leadership Mentoring

FA Solutions will provide access to their team of financial aid directors and compliance personnel, day to day guidance and mentorship support to help prevent burnout and high turnovers.

Service Information

Why FA Solutions

Knowledgeable Staff

We commit to providing experienced staff that not only understand financial aid, they also embrace our mission to keep your students moving smoothly through the financial aid process.

We offer an extremely competitive file processing turnaround of 48 – 72 hours for most standard applications and a bit longer for students that have been selected for verification.

We proudly serve many different types of colleges including for profit, not for profit, faith-based, online, career and technical, and public institutions. We process aid within various calendars including, standard academic year (SAY), non-standard, and non-term (credit and clock hour).

We believe relationships are everything. We engage with our partnering colleges by opening up every possible means of communication including phone, email, instant chat, and even video conferencing when needed. We believe when two parties are significantly engaged throughout the day, and share in the same mission, the tasks can become fun and lead to building strong bonds.

FA Solutions Leadership Team

We provide a variety of financial aid consulting services to an array of school clients. From proprietary to two and four year colleges and universities, our list of higher education clients include a wide range of schools nationwide.

More About Us

Brenda Wright

Chief Operating Officer

Bridget McGuire

Vice President of Operations

Pamela Notemyer Rogers

Vice President of Business Development

Brenda Wright

Chief Operating Officer

Bridget McGuire

Vice President of Operations

Pamela Notemyer Rogers

Vice President of Business Development

Testimonials

Here’s what our happy schools had to say about our services:

“The Technical College of the Lowcountry (TCL) is extremely pleased with our partnership with FA Solutions. FA Solutions has provided us with excellent service and quality outcomes. They are client-driven and have worked to find the best solutions for us.”

Nancy Holt Weber, Vice President for Student Services, Technical College of the Lowcountry

“FA Solutions was recommended by Knowledge Elements to assist with financial aid for our adult program. Their service has been most excellent. They go above and beyond what we ask. They are an organization of integrity. They collaborate very well and offer superb customer service to our students and staff.”

Dr. Jim Ellis, Former Senior Vice President and Dean, Professional, Online & Adult Studies Arizona Christian College

“FA Solutions provided Schenectady County Community College with outstanding expertise and resources to navigate us through a heightened period of activity during a period when we were challenged with staffing issues in our Financial Aid Office. Customer support is FA Solutions specialty! Our institutional call for support from FA Solutions was answered quickly. FA Solutions partnered with our campus to provide high-quality service to our student body during this peak period. Thank you, FA Solutions.”

Martha J. Asselin, Ph.D., Vice President of Student Affairs, Schenectady County Community College

“Vermont Law School is small mission-driven and student-centered institution. We didn’t want to work with a big consulting firm. FA Solutions provided us with the regulatory expertise, policy guidance, and personnel support to see us through a transition period. Rob, Annette, and the rest of their team felt like part of our family; always responsive and focused on student satisfaction.”

John D. Miller Jr.,’09, Associate Dean for Enrollment & Marketing, Vermont Law School

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