
A Partnership that Enhances the Financial Aid Experience
Are you a higher education institution that needs a better process for administering financial aid or covering staff turnover in your financial aid department? FA Solutions is a financial aid servicing partner that thinks and behaves as an extension of the institution, one that is dependable and responsive to the schools and the students, ultimately enhancing the student aid experience.
Our Main Services
OUR VALUES
- Knowledgeable Staff – We commit to providing experienced staff who not only understand financial aid, they also embrace our mission to keep your students moving smoothly through the financial aid process.
- Efficient Processing – We offer an extremely competitive file processing turnaround of 48 – 72 hours for most standard applications and a bit longer for students that have been selected for verification.
- We’re Flexible – We proudly serve many different types of colleges including for profit, not for profit, faith-based, online, career and technical, and public institutions. We process aid within various calendars including, standard academic year (SAY), non-standard, and non-term (credit and clock hour).
- Friendly and Fun – We believe relationships are everything. We engage with our partnering colleges by opening up every possible means of communication including phone, email, instant chat, and even video conferencing when needed. We believe when two parties are significantly engaged throughout the day and share in the same mission, the tasks can become fun and lead to building strong bonds.
SERVICES
REVIEWS & FEEDBACK
“The Technical College of the Lowcountry (TCL) is extremely pleased with our partnership with FA Solutions. FA Solutions has provided us with excellent service and quality outcomes. They are client-driven and have worked to find the best solutions for us.”
FA Solutions was recommended by Knowledge Elements to assist with financial aid for our adult program. Their service has been most excellent. They go above and beyond what we ask. They are an organization of integrity. They collaborate very well and offer superb customer service to our students and staff.
“Vermont Law School is small mission-driven and student-centered institution. We didn’t want to work with a big consulting firm. FA Solutions provided us with the regulatory expertise, policy guidance, and personnel support to see us through a transition period. Rob, Annette, and the rest of their team felt like part of our family; always responsive and focused on student satisfaction.”
“FA solution’s has a knowledgeable and responsive staff that demystifies Title IV regulations. Unique borrower situations are handled with ease and professionalism. Help with any Title IV issues are a phone call or email away. No second guessing what I think is the right answer or doing research. I call the experts at FA Solutions.”
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