Leadership
Brenda Wright
Chief Operating Officer
Brenda Wright Vice President of Financial Aid Operations Brenda has served in numerous financial aid executive roles at major institutions. Prior to joining FA Solutions, she served as the Chief Operations Officer at University Financial Aid solutions.
Bridget McGuire
Vice President of Operations
Bridget brings more than 22 years of financial aid experience to FA Solutions. She has served in several financial aid executive roles at large, growing institutions. She has extensive experience in all aspects of financial aid from audit and compliance, production management, organizational efficiencies and customer service.
Pamela Notemyer Rogers
Vice President of Business Development / Senior Consultant
Pam comes to FA Solutions with over 25 years of experience in admissions and student services. In her consulting work for some of our school partners, she focuses on enrollment best practices and supporting schools as they work with students throughout their lifecycle.
Trudy Bell
Executive Director of FA Operations
Trudy brings more than 14 years of experience to FA Solutions, including all aspects of federal, state, and institutional financial aid compliance and administration, student services, admissions, enrollment management, document management, research and training, supervision and evaluation, auditing and preparation of audits, and recruitment and retention of students from small private colleges to large private colleges.
Lisa Stone
Director of Compliance
Lisa Stone has worked in the proprietary higher education sector for 23 years – which included a 10 year stint working for another major third-party financial aid servicer as a refund analyst and manager of refunds.
Nydia Willard
Director of Student Experience
Nydia brings more than 15 years of experience in contact center management and client services. She worked at Nelnet supervising agents for loan processing and managed a team of over 150 agents both within a center and remotely.
Michael Holmes
Director of FA Onboarding and Implementation
Michael brings more than 25 years of financial aid experience to FA Solutions. He has held varying executive roles in both campus and corporate capacities. In his most recent role as Vice President, Financial Aid, Michael led all aspects of Financial Aid including campus operations, centralized awarding and processing, and systems support.
Tiffany Badgero
Director of Human Resources
Tiffany brings over 11 years experience in the Human Resources field, including Employee Relations, Recruitment and Staffing, Training and Employee Development, Benefits Administration and Payroll.
Mariel Lee
Director of FA Operations
Mariel brings almost a decade of financial aid experience to FA Solutions. She has extensive experience in processing verification, awarding federal funding, auditing files, student communication, account management, and other various aspects of financial aid.
Jocelyn O’Bannon
Director of FA Operations
Jocelyn has been working in financial aid for 15 years. She’s worked in both small and large institutions. Jocelyn has served a variety of roles including FA Advisor, Default Manager, Senior FA Processor to Senior Compliance Auditor.
Stephanie Miller
Director of FA Operations
Stephanie brings more than 15 years of experience to FA Solutions. She began as a financial aid work study student at a four-year public institution. Her love of students and financial aid brought her back to her roots four years later as a Financial Aid Loan/Grant Processor after teaching and coaching at a high school.
Lorell M. Bradley
Sr. Campus Director
Lorell brings more than seven years of financial aid experience to FA solutions where she assists with new employee training and works with all aspects of financial aid – including file processing, student financial aid interviews, file processing, completing SSCRs, Return of Title IV, file auditing.
Brandie Rutledge
Sr. Campus Director
Brandie has 10 years FA experience. She worked for Virginia College as a Financial Aid Officer. She also worked as a Sr. Compliance Auditor at a large institution. She received her Associate Degree in Accounting from Mississippi Gulf Coast Community College. Outside of FA Solutions, Brandie is the Director of Children’s Church and Secretary for AWANA Club at her Church. Brandie and her husband own a Franchise of Matco Tools. When not working, Brandie enjoys spending time with her husband of 20 years and two boys Bryce and Kyle. In her free time she loves to read, paint, and cook.
Julie Anderson
Campus Director/Lead
Julie brings more than 14 years’ experience in financial aid to FA Solutions. Her experience includes all aspects of financial aid from beginning to end for clock and credit hours at a wide array of schools including small trade schools, private 4 year colleges and large community colleges.
Nicholas Asay
Campus Director/Lead
Nicholas has more than 10 years of experience in higher education with a strong emphasis on financial aid operations management. Specifically, Nicholas was the Return of Title IV and Packaging operations manager for the second largest conglomerate of private for-profit schools in the industry.
Claude Baptiste
Campus Director/Lead
Claude has worked in the financial aid industry for 10 years. What started as a job turned into a career with a passion for helping students. His attention to detail with reviewing documents and packaging students made the role a perfect fit. When not working, Claude enjoys everything soccer, from watching to playing to coaching.
Areen Brown
Campus Director/Lead
Areen brings 10 years of Higher Education experience to FA Solutions. She provides daily direction and communication to the Credit Hour financial aid processing team to ensure clients receive timely, effective, and knowledgeable services.
Marta Maldonado
Campus Director/Lead
Marta brings 19 years of higher education experience to FA Solutions, including financial aid processing, training with emphasis on student eligibility, verification, packaging, and c-codes, annual compliance audits, program reviews, policy and procedure writing, institutional and academic program eligibility of various academic calendars (clock-hour, non-term, non-standard term, and standard semester or quarter), IPEDS reporting, state reporting, and Gainful Employment reporting.
Erica M. Micel
Campus Director/Lead
Erica brings multiple years of Financial Aid expertise to FA Solutions. She is experienced in reconstructing, auditing and overseeing all aspects of compliance within the Financial Aid office and in working with modular, clock hour and credit hour schools.
Amy Norton
Campus Director/Lead
Amy brings nearly ten years of financial aid leadership with her to FA Solutions. She has worked as both a Director of Financial Aid and as a remote consultant. Amy enjoys working to develop policies and create efficiencies that benefit both the institution and the students.
Diana Speegle
Campus Director/Lead
Diana brings more than six years of financial aid experience to FA Solutions and has had extensive training in all aspects of business management, customer service and financial aid compliance.
Christine Taylor
Campus Director/Lead
Christine has over 15 years of financial aid experience, most recently helping a school begin the financial aid process, writing policies and procedures, creating forms and working through a new school compliance visit.
Sharon M. Miller
Executive Director of Systems Operations and Implementation
Sharon brings 25 years of experience to FA Solutions with her work as a financial aid consultant, performing assessments at small technical schools to large state universities.
Larry Brickman
Associate Director Implementation
Larry brings 27+ years of financial aid experience to FA Solutions, including as a Director of Financial Aid at both not for profit and for profit colleges and universities, private financial aid consulting firms, performing assessments of a school’s financial aid policies and procedures, regulatory compliance for TIV and State aid including all aspects of financial aid compliance and administration, administration of Title IV aid, reconciliation, and implementation of multiple software systems.
Sean M. Collum
Associate Director Implementation
Sean Collum brings over 25 years of higher education experience to FA Solutions. Sean works with our Operations Team implementing new accounts, conducts staff training and is always looking for solutions to streamline processing while complying with federal regulations.
Mariaestella Cuara
University Account Manager
At FA Solutions Mariaestella facilitates communications between our operational teams and our client schools and offers support on new account implementation. She brings a wealth of higher education expertise from her prior work at a consulting firm where she served as Vice President of Higher Education Solutions and from her former admissions officer role at Scripps College, Harvey Mudd College and at the Claremont Graduate University.
Andrew Weaver
Account Manager and Financial Aid Consultant
Andrew is a 30+ year veteran of the student financial aid delivery profession. He has developed an extensive knowledge base through direct experience and collaboration that includes effective administration of federal, state and institutional student aid programs.
TESTIMONIALS
“The Technical College of the Lowcountry (TCL) is extremely pleased with our partnership with FA Solutions. FA Solutions has provided us with excellent service and quality outcomes. They are client-driven and have worked to find the best solutions for us.”
“FA Solutions has exceeded all of my expectations of a Third Party Servicer. FA Solutions is compliant, timely, detail-oriented, and thorough. You can trust FA Solutions to keep your school up to date with compliance. Their customer service is excellent and they pay careful attention to your school. I am really happy with the service I’ve gotten with FA Solutions. I recommend FA Solutions to anyone processing Title IV aid.”
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