By Robert Wright, May 10, 2022

Financial aid makes the education world go round. It’s not exactly a secret either. According to the National Center for Education Statistics, more than 80 percent of college students receive at least some financial aid. If you are in this business, you need resources to manage financial requests and processing.

One powerful tool that can help is outsourcing financial aid work. This provides a backup option to handle increase in requests and processing work which helps to stabilize financial aid offices, registrars, and the entire education structure at any institution. In short, you need help, and hiring an outsourced party can make all of the difference in the world.

These five reasons will show you that outsourced financial aid resources are invaluable.

1. Avoids bottleneck of work

With the ebb and flow of work volume, bottlenecks are bound to arise. Outsourcing financial aid is a reliable solution to these bottlenecks, ensuring that there are no delays in workflow.

Retaining this extra help with the workload will provide you with confidence that no matter the amount of work there is, it will be completed in a timely manner while maintaining a high level of quality.

2. Ensures coverage for unexpected absences

Operations commonly must adapt to employees’ unexpected absences. At one point or another, there will be a time when key employees must take time away from work, and finding a qualified replacement for them on short notice can be very difficult.

Keeping a reliable fallback to outsource financial aid work will alleviate the need to scramble for help in this case; there will always be a reliable source available to take over the workload.

3. Assists with covering peaks and valleys of work volume

Keeping a staff capable of handling the peaks of work volume year-round might not be practical. When the work volume decreases much of the staff might find themselves without meaningful tasks to perform, being unproductive.

Instead of over-hiring workers to cover the peaks of work volume, having a financial aid outsourcing option will allow you to have coverage for this work. This will reduce the need to hire in-house workers that may be unproductive for much of the time.

4. Protect the knowledge of processes and procedures

By having a redundant handler of financial aid services, work will always be completed to company standards. This can be helpful in times when there are workflow problems in your company.

When experienced employees leave, outsourcing their work can ensure their work is covered while their replacements learn how to perform their tasks and their responsibilities. Maintaining the option to outsource work can keep such personnel transitions as seamless as possible, preventing the negative effects of attrition.

5. Consistent resources available

Having a fallback option capable of handling any workload is invaluable. Not only does it provide peace of mind to administrators, but it also helps reduce the stress of employees during busy times.

Students will be able to have reliable, high-quality financial aid assistance available to them and always receive the assistance they need within a reasonable timeframe. Unpredictable events will inevitably cause workflow problems within any organization and having consistent resources in the form of outsourced financial aid assistance will help business run smoothly.

As the industry leader in third-party servicing, contact FA Solutions to help fill vacancies, process files, and contact students. You can thank us later. Learn more at